Thank you for choosing Simpleton Goods. We aim to meet your needs with quality and satisfaction thereby offering products of integrity. If goods are damaged, you are unsatisfied with your purchase or received the wrong product please notify us within 1 week of delivery and we will gladly work with you to correct the issue. All shipping charges will fall on the party responsible for the return. Simpleton Goods will not allow returns on custom items or items damaged by purchaser. Our staff will inspect returned items before issuing refund.